Terms of Service

1. Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you and DozerHub ("Company," "we," "our," or "us") regarding your use of our website dozerhub.com and our AI-powered CMMS (Computerized Maintenance Management System) services.

By accessing or using our services, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use our services.

2. Description of Services

DozerHub provides an AI-powered CMMS platform designed for heavy equipment and fleet management. Our services include:

• Predictive maintenance analytics and recommendations
• Equipment tracking and monitoring
• Maintenance scheduling and work order management
• Fleet optimization and performance insights
• Integration with equipment manufacturers and suppliers
• Mobile applications and dashboard interfaces
• Customer support and training services

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time with reasonable notice.

3. User Accounts and Registration

3.1 Account Creation

To access certain features of our services, you must create an account by providing accurate and complete information. You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized use
• Keeping your account information current and accurate

3.2 Eligibility

You must be at least 18 years old and have the legal capacity to enter into contracts to use our services. By using our services, you represent and warrant that you meet these requirements.

3.3 Business Use

Our services are intended for business and commercial use. You represent that you are using our services on behalf of a business entity and have the authority to bind that entity to these Terms.

4. Acceptable Use Policy

You agree to use our services only for lawful purposes and in accordance with these Terms. You agree not to:

4.1 Prohibited Activities

• Violate any applicable laws, regulations, or third-party rights
• Use our services for any illegal or unauthorized purpose
• Interfere with or disrupt our services or servers
• Attempt to gain unauthorized access to our systems
• Reverse engineer, decompile, or disassemble our software
• Remove or modify any proprietary notices or labels
• Use our services to transmit harmful or malicious code
• Engage in any activity that could damage our reputation

4.2 Data and Content

• Upload or transmit false, misleading, or inaccurate information
• Violate the privacy or rights of others
• Infringe on intellectual property rights
• Share account access with unauthorized parties
• Use our services to compete with us directly

5. Subscription Plans and Billing

5.1 Subscription Terms

Our services are offered through various subscription plans with different features and pricing. By subscribing, you agree to:

• Pay all applicable fees as described in your chosen plan
• Provide accurate billing and payment information
• Authorize automatic recurring charges
• Notify us of any changes to your payment information

5.2 Billing and Payment

• Billing Cycle: Subscriptions are billed in advance on a monthly or annual basis
• Payment Methods: We accept major credit cards and other approved payment methods
• Failed Payments: Service may be suspended for failed payments until resolved
• Currency: All fees are in USD unless otherwise specified

5.3 Price Changes

We may change our pricing with 30 days' notice. Price changes will take effect at the start of your next billing cycle.

5.4 Taxes

You are responsible for all applicable taxes, duties, and government fees related to your use of our services.

6. Cancellation and Refunds

6.1 Cancellation

You may cancel your subscription at any time through your account settings or by contacting our support team. Cancellation will take effect at the end of your current billing period.

6.2 Refund Policy

• Monthly Subscriptions: No refunds for partial months
• Annual Subscriptions: Prorated refunds may be available within 30 days of initial purchase
• Setup Fees: Non-refundable once services are activated
• Custom Plans: Refund terms specified in your service agreement

6.3 Termination by DozerHub

We may suspend or terminate your account for:

• Violation of these Terms
• Non-payment of fees
• Fraudulent or illegal activity
• Breach of our Acceptable Use Policy

7. Data and Privacy

7.1 Your Data

You retain ownership of all data you upload to our services ("Customer Data"). You grant us a limited license to use Customer Data solely to provide our services.

7.2 Data Security

We implement industry-standard security measures to protect your data, including:

• Encryption in transit and at rest
• Regular security audits and assessments
• Access controls and authentication
• Incident response procedures

7.3 Data Backup and Recovery

We maintain regular backups of Customer Data, but you are responsible for maintaining your own backup copies of critical data.

7.4 Privacy Policy

Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

8. Intellectual Property Rights

8.1 DozerHub Property

Our services, including software, algorithms, designs, and content, are protected by intellectual property laws. We retain all rights, title, and interest in our services.

8.2 License to Use

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable license to use our services for your business purposes.

8.3 Customer Data

You represent and warrant that you have all necessary rights to use and share Customer Data with us for the provision of our services.

8.4 Feedback

Any feedback, suggestions, or ideas you provide to us may be used by us without restriction or compensation.

9. Third-Party Integrations

Our services may integrate with third-party applications and services. You acknowledge that:

• Third-party services are governed by their own terms and policies
• We are not responsible for third-party service availability or performance
• Integration features may change or be discontinued
• You are responsible for compliance with third-party terms

10. Service Level Agreement

10.1 Uptime Commitment

We strive to maintain 99.9% uptime for our services, excluding scheduled maintenance and circumstances beyond our control.

10.2 Maintenance

We may perform scheduled maintenance with advance notice. Emergency maintenance may be performed without notice when necessary.

10.3 Support

Support is provided according to your subscription plan and may include:

• Email support during business hours
• Online documentation and resources
• Training materials and webinars
• Priority support for enterprise customers

11. Disclaimers and Limitations

11.1 Service Disclaimer

Our services are provided "as is" and "as available" without warranties of any kind, either express or implied. We disclaim all warranties, including but not limited to merchantability, fitness for a particular purpose, and non-infringement.

11.2 AI and Predictive Analytics

Our AI-powered features provide recommendations and insights based on data analysis. These are not guarantees and should not be the sole basis for critical decisions. You remain responsible for all maintenance and operational decisions.

11.3 Limitation of Liability

To the maximum extent permitted by law, DozerHub shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities.

11.4 Maximum Liability

Our total liability for any claims arising from these Terms or your use of our services shall not exceed the amount you paid us in the 12 months preceding the claim.

12. Indemnification

You agree to indemnify, defend, and hold harmless DozerHub and its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from:

• Your use of our services
• Your violation of these Terms
• Your Customer Data or content
• Your violation of any third-party rights
• Your negligent or wrongful conduct

13. Dispute Resolution

13.1 Governing Law

These Terms are governed by the laws of [State/Country], without regard to conflict of law principles.

13.2 Arbitration

Any disputes arising from these Terms or your use of our services shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.

13.3 Class Action Waiver

You agree to resolve disputes individually and waive any right to participate in class action lawsuits or class-wide arbitration.

13.4 Injunctive Relief

Either party may seek injunctive relief in court to protect intellectual property rights or confidential information.

14. General Provisions

14.1 Entire Agreement

These Terms, together with our Privacy Policy and any service agreements, constitute the entire agreement between you and DozerHub.

14.2 Modifications

We may modify these Terms at any time by posting updated terms on our website. Material changes will be communicated with 30 days' notice.

14.3 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

14.4 Assignment

You may not assign these Terms without our written consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets.

14.5 Force Majeure

Neither party shall be liable for delays or failures due to circumstances beyond their reasonable control, including natural disasters, government actions, or network outages.

14.6 Survival

Provisions that by their nature should survive termination will survive, including intellectual property rights, disclaimers, and limitation of liability.

15. Contact Information

If you have questions about these Terms of Service, please contact us:

We will respond to legal inquiries within 5 business days.