Privacy Policy

1. Introduction

DozerHub ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website dozerhub.com and use our AI-powered CMMS (Computerized Maintenance Management System) services.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access or use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for our waitlist or services
• Contact us through our website or support channels
• Subscribe to our newsletter or blog updates
• Participate in surveys or feedback forms
• Use our CMMS platform and services

This information may include:

• Name and contact information (email address, phone number, mailing address)
• Company information (company name, job title, industry)
• Equipment and fleet information
• Maintenance records and operational data
• Payment and billing information
• Communications and correspondence with us

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and usage patterns:

• IP address and geolocation data
• Browser type and version
• Operating system
• Referring website
• Pages visited and time spent on our site
• Device identifiers and characteristics
• Cookies and similar tracking technologies

2.3 Third-Party Information

We may receive information about you from third parties, such as:

• Business partners and integrations
• Equipment manufacturers and suppliers
• Public databases and industry sources
• Social media platforms (if you connect your accounts)

3. How We Use Your Information

We use the information we collect for the following purposes:

3.1 Service Provision

• Provide, operate, and maintain our CMMS platform
• Process transactions and manage your account
• Deliver AI-powered maintenance insights and recommendations
• Provide customer support and technical assistance
• Send service-related communications and updates

3.2 Business Operations

• Improve and optimize our services and user experience
• Develop new features and functionality
• Conduct research and analytics
• Prevent fraud and ensure security
• Comply with legal obligations

3.3 Marketing and Communications

• Send newsletters, blog updates, and industry insights
• Provide information about new features and services
• Conduct surveys and gather feedback
• Personalize your experience and content

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

4.1 Service Providers

We may share information with trusted third-party service providers who assist us in:

• Cloud hosting and data storage
• Payment processing
• Email and communication services
• Analytics and performance monitoring
• Customer support tools

4.2 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

4.3 Legal Requirements

We may disclose your information if required by law or in response to:

• Court orders or legal processes
• Government requests or investigations
• Protection of our rights and property
• Prevention of fraud or illegal activities

4.4 Consent

We may share your information with your explicit consent for specific purposes not covered in this policy.

5. Data Security

We implement appropriate technical and organizational security measures to protect your information:

• Encryption: Data is encrypted in transit and at rest using industry-standard protocols
• Access Controls: Strict access controls and authentication mechanisms
• Regular Audits: Security assessments and vulnerability testing
• Employee Training: Regular security training for all personnel
• Incident Response: Procedures for detecting and responding to security incidents

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience:

6.1 Types of Cookies

• Essential Cookies: Required for basic website functionality
• Analytics Cookies: Help us understand how you use our website
• Functional Cookies: Remember your preferences and settings
• Marketing Cookies: Used to deliver relevant advertisements

6.2 Cookie Management

You can control cookies through your browser settings. However, disabling certain cookies may affect website functionality.

7. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

7.1 General Rights

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a portable format
• Objection: Object to certain processing activities
• Restriction: Request restriction of processing

7.2 Marketing Communications

You can opt out of marketing communications at any time by:

• Clicking the unsubscribe link in emails
• Contacting us directly at privacy@dozerhub.com
• Updating your preferences in your account settings

7.3 Exercising Your Rights

To exercise your privacy rights, please contact us at privacy@dozerhub.com. We will respond to your request within 30 days.

8. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services and maintain your account
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Improve our services and conduct analytics

When information is no longer needed, we will securely delete or anonymize it in accordance with our data retention policies.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers, including:

• Adequacy decisions by relevant authorities
• Standard contractual clauses
• Binding corporate rules
• Certification schemes

10. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete such information promptly.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending email notifications to registered users
• Displaying prominent notices on our platform

Your continued use of our services after any changes constitutes acceptance of the updated Privacy Policy.

13. Contact Information

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us:

We are committed to resolving any privacy concerns promptly and transparently.